Fewer phone calls
Facilities book in their own portal or by text. Luna confirms what your rules allow and asks a person about the rest.
Built inside a working ambulance company
Run your ambulance company on autopilot.
You set the course: what it does by itself, and what it brings to a person first.
Dispatch, paperwork, trip reports, billing and compliance in one system. It does the routine work the same way every time.
- Your own private system
- HIPAA BAA signed up front
- Works with your state's trip reports
Illustration with sample data
- Dispatch
- Live GPS
- Luna on your text line
- PCS capture
- Trip-report checks
- Eligibility
- Clean claims
- Denials with a cause
- Patient statements
- Payroll
- QuickBooks
- Compliance desk
- Facility portals
- HIPAA BAA
Why SirenPilot
Your office runs on phone calls, paper and memory. SirenPilot runs on rules.
Paperwork that arrives
Crews scan the PCS at the facility. AI reads it, checks the signature and date, and files it for billing before they leave the parking lot.
Claims that go out clean
Eligibility, paperwork and the trip report are checked before a claim is built — and short payments are caught when they come back.
Built inside Quick & Safe EMS — a working ambulance company. It runs real trucks every day.
Your rules
Your rules decide. People handle the rest.
Every automatic step follows a rule you can read and change. Anything outside your rules goes to a person — and the parts you are not ready for can wait.
Your rules decide
You set what Luna may confirm by herself: the notice she needs, the hours, how far out. Or switch that off and a person decides every booking.
Watch first, then switch on
Billing can run in watch mode: it shows what it would send while your billing goes on as it does today. Nothing is sent until you turn it on.
A person for anything unusual
A ride outside your rules waits for your staff. The morning data check fixes only what is certain and lists the rest for your office.
Your phones, your call
Luna can answer calls after hours, when the office is busy, or not at all. Texts only is fine.
One system
Everything an ambulance company runs on
Eight modules that share one schedule, one patient list and one set of rules — so nothing is typed twice.
ETA 9:12On time
Dispatch & live fleet
Every truck, every stop, on one screen.
- Ride requests from facilities, your website and texts land in one queue
- Live GPS map of every truck, with ETAs to the next stop
- Each run held against the route sheet: early, on time or late — and why
EligiblePCSReportClaimPaid
- Claim readyChecked ✓
- Held for deductibleRe-checks weekly
- Short paymentCause found
Billing autopilot
Claims that go out clean and money that comes back.
- Eligibility checked before the trip and again before any patient bill
- Claims built from what your payers actually paid before
- Short payments and denials caught, with the cause and who fixes it
Dialysis run tomorrow, 9:30 chair time?Booked — Medic 2 picks up at 8:55 ✓
Luna, your dispatch assistant
Answers your text line day and night, by the rules you set.
- Books rides by the rules you set, and asks a person when a rule says so
- Texts and emails the client when a ride is confirmed
- Tells the crew on that shift when a trip is added
Signed & dated
Paperwork that arrives
PCS, facesheets and signatures — collected by the crew, checked before billing.
- Each EMT has a private scanner link — nothing is saved on their phone
- AI reads every page: the kind, the patient, dates, signer and signature
- A PCS that checks out goes on file for billing by itself
- Times from GPS
- Loaded miles
- 1 fix texted
Trip reports, checked and prefilled
Clean reports before the claim, not after the denial.
- Every trip report read the way a biller reads it, every morning
- Crews get a short text with what to fix — never a patient name
- GPS times, loaded miles and the patient’s details waiting on each EMT’s phone
By truck · payer · month
Payroll & money
Know what came in, what went out, and by which truck.
- Weekly payroll from the shifts actually worked, checked before it is sent
- Bills to QuickBooks with one click
- Revenue and collections by truck, payer and month
- Ambulance permitOn file
- Crew licensesCurrent
- InsuranceRenews soon
Compliance desk
Nothing lapses unseen.
- Every license, permit, insurance policy, CLIA waiver and crew license with its expiry
- Records requests with their legal deadlines and the disclosures made
- A morning data check that fixes what is certain and lists the rest
Facility portalRequest a rideRequestedConfirmed ✓
Facility portals
Your best customers book and track rides themselves.
- Each facility gets its own portal to request rides and see their status
- Paperwork requests go to the right person at the right facility
- Partner agreements read and signed online
One run, start to finish
Every step of a trip — handled and handed off.
- A ride request landsFrom a facility’s portal, your website or a text — all in one queue.
- Luna books it by your rulesShe confirms what your rules allow, asks a person about the rest, and texts and emails the confirmation.
- The crew hears firstThe EMTs on that shift get a text when the trip is added — never a patient’s name.
- Live on the mapGPS shows every truck with an ETA to the next stop. Early, on time or late — and why.
- Paperwork, scanned at the doorThe EMT scans the PCS on a private link. AI checks the signature and date and files it for billing.
- The report, read like a billerEvery trip report is checked each morning; the crew gets a short text with anything to fix.
- A clean claim — and the money backBuilt from what your payers actually paid. Short payments are caught, with the cause.
Meet Luna
A dispatch assistant that never puts anyone on hold
Luna is an AI assistant on your text line — and your phone, if you want — day and night. She books rides the way your best dispatcher would, by rules you set, and hands anything unusual to a person.
- Confirms rides your rules allow, asks you about the rest
- Texts and emails every confirmation
- Tells the crew when a trip is added to their shift
- Never puts a patient's name in a text
Illustration with sample data
Billing autopilot
From the trip to the payment, checked at every step
The billing autopilot builds each claim from what your payers actually paid before, holds it until it is right, and tells you exactly why money came back short. It can start in watch mode — showing what it would send while your billing goes on as it does today — and sends nothing until you switch it on.
- 1EligibilityChecked before the trip
- 2PaperworkPCS signed and dated
- 3Trip reportRead like a biller
- 4ClaimBuilt from what payers paid
- 5PaidShort pays caught
Deductibles handled
Commercial claims wait while a deductible is unmet, are re-checked weekly and released by themselves — or before the filing deadline.
Denials with a cause
Every denial, rejection and short payment gets a cause and who fixes it next time — crew report, intake, office or owner.
Patients billed kindly
Coverage re-checked before any statement. Reminders at 30, 60 and 90 days; at 120 days, you decide.
Security & HIPAA
Your system. Your data. In writing.
Your own private system
Every company runs on its own server and its own database on Google Cloud — never shared with another company.
HIPAA, in writing
We sign a Business Associate Agreement with you before any patient information arrives, and hold BAAs with the services we use.
Encrypted everywhere
HTTPS for every connection; disks and backups encrypted; nightly locked off-site copies with a weekly restore test.
Every access recorded
Who opened which record and what was disclosed to whom, kept in an audit log you can see.
AI under contract
Luna runs on AI providers under business associate agreements. Your data is never used to train their models.
No names in texts
Texts to crews and staff carry counts and links, never a patient’s name. The details stay behind sign-in.
Getting started
From application to live, with a person beside you
- 01
Tell us about your company
An online application: your license, trucks, people, facilities and how you bill. Save and come back any time.
- 02
We build your private system
Your own copy of the software on Google Cloud, with your name, trucks and settings, and your own address.
- 03
We bring your data in
Crew, trucks, facilities, payers and open balances, plus your text line, GPS and billing connections.
- 04
Train and go live
Your office and your crews, trained on their own screens. We check in every day the first week.
Pricing
One price per ambulance.
Every feature.
No modules to add up and no per-claim fees. Add a truck, add one price; take one off, it comes off.
Priced per ambulanceone monthly price per truck — every feature included
- Every feature, every module
- Your own private system on Google Cloud
- Setup, data import and training
- Luna on your text line (and phone, if you like)
- Support and every update
Month to month
Start onboardingGet your priceQuestions
Asked by ambulance owners
Do our crews have to change how they write trip reports?
No. They keep using your state’s system or your current ePCR. SirenPilot reads the reports to check them before billing, and where your state supports it, opens each report already filled in from dispatch and GPS.
Do we have to use the AI?
You choose how much. Luna can confirm rides by herself within your rules, or you can switch that off and a person decides every booking. She answers your phone only if you want her to — after hours, when the office is busy, or not at all. And billing can start in watch mode, start later, or stay where it is today.
Is Luna going to book rides on her own?
Only the ones your rules allow. You set the notice she needs, the hours, how far out, and whether she may go ahead when nobody objects — or switch her confirmations off and a person decides every one.
What happens when something does not fit the rules?
It goes to a person. A ride outside your rules waits for your staff, the morning data check fixes only what is certain and lists the rest for your office, and trip reports are prefilled only with what is known — the clinical part always stays with the crew.
Will it replace our dispatchers or billers?
It takes the repetitive work off them — the late-night texts, chasing signatures, checking every claim line — so your people spend their day on the calls and the claims that need a person.
Which billing software do you work with?
The billing autopilot connects to Tebra (Kareo) today. If you use something else, tell us in the application — we confirm exactly what connects before you sign anything.
Which GPS do the trucks need?
DroneMobile works today, and we add others on request. Without GPS everything else still works; the live map and GPS times wait until a tracker is connected.
Who owns our data?
You do. It lives in your own private system, and it is never used to train AI. Ask for an export at any time; when you leave, we hand it back and destroy our copies as the BAA requires.
What does it cost?
One price per ambulance per month, every feature included. See Pricing, or ask us for a quote.
How long does onboarding take?
It depends on your size and your connections. Your onboarding specialist sets dates with you after reviewing your application.
Is it built by people who know EMS?
It was built inside Quick & Safe EMS, a working ambulance company, and it runs real trucks every day.
Put your office on autopilot
Start the application now — it saves as you go — or book a call and we will walk you through it.