Product

Every feature, in one system

The same software runs every trip, every claim and every crew shift at the ambulance company it was built in. Each customer gets all of it.

01 / 08

Dispatch & live fleet

Every truck, every stop, on one screen.

  • Ride requests from facilities, your website and texts land in one queue
  • Live GPS map of every truck, with ETAs to the next stop
  • Each run held against the route sheet: early, on time or late — and why
  • Open shifts texted to available crew; first reply takes it
ETA 9:12On time
02 / 08

Luna, the AI dispatcher

Answers texts and calls, day and night.

  • Books rides by the rules you set, and asks a person when a rule says so
  • Texts and emails the client when a ride is confirmed
  • Tells the crew on that shift when a trip is added
  • Answers your staff: "what paperwork do we need from the dialysis center?"
Dialysis run tomorrow, 9:30 chair time?Booked — Medic 2 picks up at 8:55 ✓
03 / 08

Paperwork that arrives

PCS, facesheets and signatures — collected by the crew, read by AI.

  • Each EMT has a private scanner link — nothing is saved on their phone
  • AI reads every page: the kind, the patient, dates, signer and signature
  • A PCS that checks out goes on file for billing by itself
  • A text before each shift lists the paperwork to pick up today
Signed & dated
04 / 08

Trip reports, checked and prefilled

Clean reports before the claim, not after the denial.

  • Every trip report read the way a biller reads it, every morning
  • Crews get a short text with what to fix — never a patient name
  • GPS times, loaded miles and the patient’s details waiting on each EMT’s phone
  • Built to open reports prefilled in your state system through CAD integration where it is offered (NEMSIS v3.5)
  • Times from GPS
  • Loaded miles
  • 1 fix texted
05 / 08

Billing autopilot

Claims that go out clean and money that comes back.

  • Eligibility checked before the trip and again before any patient bill
  • Claims built from what your payers actually paid before
  • Short payments and denials caught, with the cause and who fixes it
  • Patient statements on a 30 / 60 / 90 / 120-day ladder you control
EligiblePCSReportClaimPaid
  • Claim readyChecked ✓
  • Held for deductibleRe-checks weekly
  • Short paymentCause found
06 / 08

Payroll & money

Know what came in, what went out, and by which truck.

  • Weekly payroll from the shifts actually worked, checked before it is sent
  • Bills to QuickBooks with one click
  • Revenue and collections by truck, payer and month
  • A Monday report with the numbers that matter, by email
By truck · payer · month
07 / 08

Compliance desk

Nothing lapses unseen.

  • Every license, permit, insurance policy, CLIA waiver and crew license with its expiry
  • Records requests with their legal deadlines and the disclosures made
  • A morning data check that fixes what is certain and lists the rest
  • Every outside connection tested each morning
  • Ambulance permitOn file
  • Crew licensesCurrent
  • InsuranceRenews soon
08 / 08

Facility portals

Your best customers book and track rides themselves.

  • Each facility gets its own portal to request rides and see their status
  • Paperwork requests go to the right person at the right facility
  • Partner agreements read and signed online
  • Facility rate cards you set, applied to every trip
Facility portalRequest a rideRequestedConfirmed ✓
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